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Privacy Policy

Last updated: 20.06.2026
 

This Privacy Policy explains how Tuk Tuk Toys collects, uses, shares, and protects your personal data when you visit www.tuktuktoys.am or make a purchase.

We comply with the Republic of Armenia Law on the Protection of Personal Data and, where it applies to international customers, with the EU General Data Protection Regulation (GDPR).

  • Legal name: <<TUK TUK TOYS>> LLC

    Registered address: Armenia, Yerevan, 66/7 Sevani str.

    Email: tuktuktoys.am@gmail.com

    Phone: +3744399029

  • We collect:

    • Information you give us — name, email, phone number, billing and delivery address, and order details when you make a purchase or contact us.

    • Payment information — processed securely by our payment provider (Armenian Card CJSC - Arca). We do not store your full card number.

    • Technical and usage data — IP address, browser type, device information, and pages visited, collected automatically through cookies and similar technologies.

    • Communications — messages you send us by email, contact form or social media.


    We do not knowingly collect data from children. Purchases are made by adults; products are also for children, but the customer relationship is with an adult.

  • We use your data to:
     

    • process and deliver your orders, and handle returns/refunds;

    • communicate with you about your order or enquiry;

    • manage your account;

    • send marketing messages where you have consented, and which you can opt out of at any time;

    • improve our website, products, and service;

    • meet legal, tax, and accounting obligations; and

    • prevent fraud and keep the website secure.

  • Where GDPR applies, we rely on: performance of a contract (to fulfil your order), consent (for marketing and non-essential cookies), legal obligation (tax/accounting), and legitimate interests (securing and improving our service).

  • We use cookies and similar technologies to make the website work, remember your preferences, analyse traffic, and, with your consent, support marketing.
     

    • Essential cookies keep the site and checkout functioning and do not require consent.

    • Analytics and marketing cookies are used only with your consent, which you give via our cookie banner and can withdraw at any time in your browser settings.


    You can block or delete cookies in your browser, but some features may stop working.

  • We share data only with parties that help us run the business, including:

    • payment providers (Armenian Card CJSC - Arca);

    • delivery and logistics partners;

    • IT/hosting providers;

    • analytics and marketing providers (where you consent); and

    • professional advisers and authorities, where required by law.


    We do not sell your personal data. Where data is transferred outside Armenia or the EEA, we take appropriate safeguards to protect it.

  • We keep personal data only as long as necessary for the purposes above, including legal and accounting requirements (typically up to 5 years for transaction records).

    Marketing data is kept until you withdraw consent.

  • Depending on your location, you have the right to:
     

    • access the personal data we hold about you;

    • correct inaccurate data;

    • request deletion of your data;

    • restrict or object to processing;

    • data portability;

    • withdraw consent at any time; and

    • lodge a complaint with a supervisory authority (in Armenia, the Personal Data Protection Agency; in the EU, your local data-protection authority).


    To exercise any right, email us at tuktuktoys.am@gmail.com. We will respond within the timeframe required by law.

  • We use appropriate technical and organisational measures to protect your data, including secure (HTTPS) connections and access controls.

    No method of transmission over the internet is completely secure, but we work to protect your information.

  • Our website may link to third-party sites. We are not responsible for their privacy practices; please review their policies.

  • We may update this Privacy Policy from time to time. The current version is always available on this page with the "Last updated" date above.

  • Email: tuktuktoys.am@gmail.com

    Phone: +37441121912

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